Have a question, concern, or just want to talk about gear?

Customer service is the second best aspect of this company (after product quality).

- Teague


Check out our full index of FAQ’s here

Returns & Exchanges

For US based orders, feel free to begin your return or exchange here. For international customers, please send us an email to studio@paktbags.com to initiate a return or exchange. Check out our full return policy here.


Our shipping facility’s hours are 9-5 ET Monday through Friday. If an order is placed over the weekend or after 5 pm, the order will go out the next business day.


Aw, that’s too kind! If you’d like to leave a review from your experience with the team at Pakt, here’s a handy link!